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How does the account verification works?

How does the account verification works?

What information we request, how to get verified

Updated over a week ago

To start using bank card and crypto accounts, we need to collect this information from you (may vary depending on your region):

  1. Phone number

  2. Email address

  3. ID document

  4. Face scan


What to do if the application is always pending?

Some applications may go to manual review and take up to 24 hours. Contact us, if the application is pending for a long time.


Why my application is rejected?

We do not disclose the reasons why the application is rejected.

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